FAQ - Can I claim my TENS machine on private health?

This will depend on your coverage, and it is important that you reach out to your health insurance provider to confirm if you are covered and if so, what for - the item code for TENS purchase is TENSP and the item code for TENS hire is TENSH.
Once you have confirmed your eligibility, you can go ahead and hire or buy your machine and you'll be sent an invoice with your order confirmation that has all the info you need. Once you’ve got the receipt, you can take it through the claims process with your health insurance provider.
Our tax invoices include all the information any Australian health insurer will request; we are also an approved BUPA provider.