FAQ - I’ve lost my pre-paid return satchel, how do I get it back to you?


We do have access to our returns labels for a certain period of time, if you've lost your satchel please reach out to us here, and we'll send you the label if we can. If we no longer have access to the label, we can give you our address for return.

Or if you are in the area, feel free to reach out, and we could organise a drop-off.