FAQ - What if I do not get to use my TENS machine in labour?

We highly recommend adding an 'Untouched' TENS Money-back Guarantee to your order, it covers you for non-use of the machine. See the product description for full information on the guarantee and eligibility criteria.

If you've not ordered the Money-back Guarantee and you don’t get to use it for labour, it doesn’t mean it is totally useless to you; TENS machines have been shown to naturally help improve all types of pain.

Should you feel it is not something you can find a use for at all, you can send it back as planned whenever you are ready before the end date, though we, unfortunately, cannot offer a refund in these circumstances if the machine has already been dispatched and the money-back guarantee hasn't been purchased.